ICT Manager, DGZ Vlaanderen
Danny started his career at IBM in the early eighties. After a couple of years he founded his own consulting company as an IBM partner specialised in the automotive sector. He has a long track record in selling and implementing ERP systems in international production and distribution companies focussing on supply chain optimisation. Recently he joined DGZ Vlaanderen to develop and implement the company’s digital transformation process.
The Future-proof Customer Experience Program @ DGZ Vlaanderen
As the association of and for the Flemish livestock farmers, DGZ continues to focus on improving the efficiency and customer-oriented thinking in the daily operation throughout the organisation. In recent years, the further optimisation and digital automation of the work and customer processes, together with the shift to providing more customer self-checking capabilities, have led to a clearly demonstrable improvement in the quality-price ratio of the services provided to the livestock farmers and their veterinarians.Customer Innovation