#DTC17 JUST WANTS TO SAY

THANK YOU

This was Digital Transformation Conference '17

More than 500 attendees discovered how to transform their business into a digital one with this all-in-one-day event. We offered more than 35 speakers - all leaders in the digital field - alongside many cases, workshops and practices. Thank you, for being part of #DTC17! Here's what this amazing day looked like!

5 TRACKS

Digital Transformation Conference opens up a whole wide range of digital solutions for your company. During this day, #DTC17 focusses on 5 important tracks: Customer Journeys, Vision & Strategy, Technology & Data, Go-To-Market solutions and Organization & People. In each and every track, numerous experts will present the latest solutions and products!

BE THERE

You are a Company Owner, Decision Maker, HR Manager, Developer, Creative Mind, Marketing Manager, Strategist, Web designer, and so on and want to see how ‘digital transformation’ can add value to your business and your processes? We are pleased to welcome you!

INFORMAL IS OUR KEY

Why the #DTC17 is different than other events? We, and our visitors, don’t believe in traditional fairs anymore where companies need to buy themselves the biggest booth to be seen. No, our approach is to provide an informal setting, without any barriers, where visitors like you can present their own case, problems and opportunities to our companies present!

#DTC SPEAKERS

Soon to be announced! Click to find out everything about our #DTC17 speakers!

plus

Jo Caudron

Duval Union Consulting

plus

Olivier Van Duüren

The Dualarity

plus

Bart De Groote

NMBS

plus

Beatrice De Mahieu

Pimentomap & Virtuology Academy

plus

Carole Lamarque

Duval Union

plus

Isabel De Clercq

Wolters Kluwer

plus

Philip Vanhoutte

Leesman

plus

Jef Staes

Red Monkey Company

plus

Joachim Vanden Brande

Ground lion

plus

Carine Lucas

Agoria

plus

Johan Peeters

Bofidi

plus

Nico Staels

Ikanda

plus

Philip Swinnen

87seconds

plus

Nick Boucart

Sirris

plus

Georges Ataya

Solvay Brussels School, ICTC.eu

plus

Timo Elliott

SAP

plus

Kurt Van Hoecke

Inovativ BE

plus

Patrick De Pauw

Social Seeder

plus

John Myklebust

Getronics

plus

Mathilde le Taillandier

Informatica

plus

Bart Van Hecke

Contribute Group

plus

Lonneke Spinhof

Humix

plus

Henri Jacobs

Forcit

plus

Juan Gutierrez Botella

Avanade

plus

Davy Verhulst

Dicitas Consulting

plus

Izzy van Aelst

Delta Lloyd

plus

Thomas Van Halewyck

Bundl

plus

Lieven Van de Walle

Uptime Group

plus

Lana Khoury

CGI

plus

Wim Tuts

CGI

plus

Pol Robeys

CGI

plus

Dimitri Schuurman

Imec

plus

Frank Robben

Smals

plus

Johan Driessens

Branded.Careers

plus

Antoine Smets

Proximus Enco

plus

Hans Peerlinck

Endare

5 TRACKS

Let's get inspired!

TRACK 1

Vision & Strategy

TRACK 2

Organisation & People

TRACK 3

Customer Journey

TRACK 4

Technology & Data

TRACK 5

Go-to-Market Solutions

PROGRAM

Doors open: 8h30. Lunch: 12h30. End of speaker slots: 16h00.

KEYNOTE How to find the Sparkle in Your Digital Transformation – Olivier Van Duüren, The Dualarity

Digital transformation and disruption demands a transformation both on a personal and a business level. The changes that are upon us will alter the face of every industry, business and government, and even more importantly the way our society lives. Transforming while performing is a true balancing act, challenging companies of all sizes in this digital revolution powered by new technologies crossing the physical, digital and biological world.

To succeed in Digital Transformation, you need to put the Customer at the Heart, People as the Soul and Digital as the Oxygen aligned to your company’s purpose (why) and aspiration (what). How do you find the right balance between performing – delivering on your short-term commitments of your core products and services and transforming – the long-term belief in your future and the power to adapt and lead?  How do you find the sparkle in your Transformation? What can we learn from cases like Lego, Nespresso, Microsoft, Tesla, Netflix, Spotify?

25mins

Strategy & Vision

Juan Gutiérrez Botella

Delivering great experiences: The Delta Airlines story – Juan Gutierrez Botella, Avanade

The way we behave as human beings has dramatically changed over the last years and so has the way we interact with 3rd parties. Companies are now facing the challenge to adapt to those new ways of interacting & delivering tailor made experiences to their customers, rethinking their business processes and providing the best experiences. To do that, it’s extremely important to think how customers want to be treated and adapt the processes & experience to those preferences.

25mins

Organisation & People - Customer Journey

Juan Gutiérrez Botella

Juan joined Avanade Spain in 2009 as an ERP Service Line Lead and quickly became Spain’s CRM Service Line Lead, becoming Europe Service Line Sales Lead in 2013. Over the past years, he has been the lead for Avanade’s Global Retail Center of Excellence and the Business Applications MU in Spain. Juan holds a degree in business administration and MBA from ESADE.

Jef Staes

Digital culture transformation, the third wave – Jef Staes, RedMonkey Company

Embedding digital into products and services is easy. Embedding digital in the culture of organisations is much more difficult. This presentation will present digital transformation as an evolution in three 3 digital waves. The first wave was digitalization of the information flow. The second wave was embedding digital in products and services. The third wave will disrupt how organizations wil be managed. It will force us to reinvent working and learning.

25mins

Jef Staes

Jef Staes is an authority on learning processes, innovation and culture change. With 25 years of professional experience (GTE Atea / Siemens), he currently assists CEO’s and managers to find a comprehensive answer to the changing dynamics of today’s market.

John Myklebust

Implementing a mobile first strategy for the iworker – John Myklebust, Getronics

Mobility and flexibility are the corner stones of the New World of Work. The NWOW is more than buying devices, it’s about getting the organization aware of the advantages of working any time anywhere but also about the limitations.  It’s about making choices for the right apps and applications.  Also, it’s about security, policies, data and privacy.  Getronics provides an e2e solution from conception of the idea of Digital Transformation to full delivery and support.

25mins

Vision & Strategy

John Myklebust

John Myklebust (°1967) holds an MBA. After his military service in the Belgian Navy, he started his career in IT (Storage, Datacenter, Hosting and Cloud) in SMB and Enterprise B2B and got several management functions. Currently John works at Getronics as Business Developer for Mobility Services and Applications.

Enriched reality. Spatial understanding for a better user experience – Bart Van Hecke, Contribute Group

For over 40 years we rely on interactions with physical displays. We communicate with technologies through menus, links and buttons. But these 2D interfaces are slowly giving way to 3D ones. How will we interact with technologies that bring objects and screens right into our everyday reality, without tangible interfaces? In this session we focus on 2 technologies that will shape the future of human-computer interaction. Google’s Project Tango and Microsoft’s Hololens.

25mins

Organization & People

With 20 years experience in Print, Web & Mobile Design, Bart Van Hecke spent half of his life researching and designing for users. In 2013 he started Continuous, a 360° UX-firm with a powerful belief in what they call ‘Enriched Reality’, the next wave of human-computer interaction. How will these new technologies enrich our lives?

Bart De Groote

Digital transformation as a lever for modernising the Belgian railways – Bart De Groote, NMBS/SNCB- Bart De Groote, NMBS

The history and origin of our ‘national railway company’ date back to one of the previous industrial revolutions. But even for this ‘old’ Belgian institution, the digital revolution represents a unique lever to reinvent itself and to accelerate its transformation to a modern, high-performance company. This presentation provides an insider perspective, ‘from the trenches’, on the search for a digital vision and strategy, starting from the commercial function.

25mins

Vision & Strategy

Bart De Groote

Bart De Groote has been active in the Belgian telecommunications industry (Mobistar) for 13 years, in various strategy and marketing roles. Early 2014 he made the switch from his CMO function (for the B2C market) at telecom operator Mobistar to a new role as General Director Marketing & Sales at NMBS/SNCB, Belgium’s incumbent national railway operator, where he is a member of the Executive Committee. In this new role, he is in charge of marketing, sales, customer service and customer experience management, for national and international passenger traffic. One of the strategic priorities behind which he is mobilizing the Marketing & Sales organisation is digital innovation & transformation.

Chatbots will transform the customer journey: use cases – Hans Peerlinck, Endare

30mins

Frank Robben

Digital Transformation: a marriage between public and private sector – Frank Robben, Smals

Our government is transforming at a rapid pace. Digital and mobile are the New Normal for citizens and enterprises. That’s why the public sector is teaming up with the private sector, aiming at synergy and collaboration based on everyone’s relative strength. Innovation should not only focus on competitive, but also on collaborative strategic benefits and deliver strong, sustainable results.

25mins

Vision & Strategy

Frank Robben

Since 1985, Frank is a continuous driving force behind administrative simplification, process optimization and ICT in the Belgian social, health care and public sector. He is general manager of the Crossroads Bank for Social Security, general manager of the Belgian eHealth-platform and CEO of Smals.

Philip Swinnen

Five game-changing benefits of digital communications (and why you need to transform) – Philip Swinnen, 87 Seconds

With today's decreasing attention span and increasing information overload, organisations, small and big, have a growing need to digitalise their traditional ways of communicating. 5 breakthrough benefits of digital communications, backed by concrete case studies, might help you in your own communications strategy.

25mins

Go to Market

Philip Swinnen

Philip Swinnen is managing director at 87seconds. He helps organisations (public and private) on a daily basis to boost their digital and visual communications strategy. Before joining 87seconds in 2013, Philip previously worked in corporate communications, journalism and the EU.

Lonneke Spinhof

KPI-driven conversion optimization, how do you get there? – Lonneke Spinhof, Humix

How can you make sure that all metrics and insights you gather will start working for your business and help you to keep on improving? By means of a measurement framework based on your own goals we start to change your ambitions into reality. Using practical examples Lonneke will show how you can translate your online KPI’s to effective improvements to your webshop and digital communication channels.

25mins

User Experience

Lonneke Spinhof

Has always been fascinated about the way humans interact with products and their interfaces. “The best products are those that are used without thinking about and improve the life of the user.” She founded Humix from this fascination and leads a multi-disciplinary team of web analysts, conversion specialists and UX-ers.

Johan Driessens

Employer Branding, the UNbranded edition – Johan Driessens, Branded.careers

25 Minutes of outspoken and raw vision on why your next step on digital transformation is only created by great employees. Do you want to make a digital transformation in your recruitment process? Then stop thinking about big data, automation, metrics and thousands of post likes. It’s time to add more experience, authenticity, context and ambassadorship. Let’s put back the Human in HR. Discover why nobody wants to work for you and what you need to change to attract and retain the right talent. By the way, if you want to take the next step to become more digital…Hire better!

25mins

Vision & Strategy

Johan Driessens

Johan Driessens is a straightforward entrepreneur with unbelievable enthusiasm. He is an inspiring speaker who has published the book ‘Living with more enthusiasm in 5 days’! He has already activated and inspired thousands of people with happiness.He is also known as the founder and CEO, Chief Enthusiasm Officer, of: Branded.Careers and the Djobby.

Thomas Van Halewyck

Corporate Venturing Decoded: Disrupt from inside out- Thomas Van Halewyck, Bundl

The rise of disruptive startups isn’t slowing down, and corporates have to shift gears to catch up. Thomas will take you on a journey through the corporate venturing landscape and how this relates to the innovation dilemma. This talk is based on real conversations with intrapreneurs and C-level managers on the quest to their best strategic response to the rapidly changing market.

25mins

Vision & Strategy

Thomas Van Halewyck

Thomas, Co-Founder of Bundl, is a passionate entrepreneur and focuses with his company on venture development for corporations. With a background in design and 200+ innovation projects, he has gained expertise in the corporate venturing landscape and in building companies from scratch.

Philip Vanhoutte

KEYNOTE: Smarter working, flashback and flash forward – Philip Vanhoutte

Humans have a hard time keeping up with Tech, but are we designing work to support them ? Workspaces need architecting with Activity Based Working & Acoustics in mind. 

Detox on social media and reign in diversity in collab tools. Start a movement for reliable networks. Educate leaders & associates to be VIPs (Virtual Interaction Professionals) avoiding 21st century workaholism. That requires courage and knowledge !

25mins

Organisation & People

Philip Vanhoutte

Philip is an energetic thought leader and champion of Smarter Working, a holistic human centred work design practice that inspires and unifies space, technology, and people practices.

Nico Staels

Flexworking – Nico Staels, Ikanda

Flexible Workplace, Flexworking, The New Way of Working... A lot of companies are already making efforts to increase the satisfaction of their employees by introducing these concepts. But how do your people know where to find available desks, meeting rooms or even parking spots? How do they know where there colleagues are sitting if there are no fixed desks anymore? IKANDA shows you the options.

25mins

Organisation & People

Nico Staels

Nico Staels has been active in multiple ICT roles (technical, commercial & management) for almost 20 years at important IT vendors (Compaq/HP) & integrators (Econocom). In 2015 he founded IKANDA (www.ikanda.be).

Joachim vanden Brande

Gartner cool vendor: monitoring and providing support during cooperation in case management, it is possible – Joachim vanden Brande, Ground lion

Due to the digitalization, processes are becoming more complex. The increased complexity and dynamics in terms of operations are often the main source of efficiency loss with regard to processing and handling your cases. Joachim Vanden Brande clarifies how you can boost these dynamic processes to a competitive advantage. While using real examples, he explains how Adaptive Case Management can be integrated into your current systems and how to make your processes lean.

25mins

Vision & Strategy

Joachim vanden Brande

Joachim Vanden Brande, CEO of Ground lion, has over 20 years experience in IT. Joachim started as Enterprise Architect and grew out to become the CEO of 2 multimillion companies, LoQutus & Ground lion, both having clients within the public and private area. Get in touch to discuss subjects like Case Management, Information Management, Digital Workplace …

Dimitri Schuurman

Living Labs: real-life co-creation and structured business model validation – Dimitri Schuurman, Imec

All management and academic literature agrees that open innovation is the way forward. However, in practice, a lot of organizations struggle with its practical implementation. In this presentation, Dimitri will introduce Living Labs as a way to structurally involve end-users via co-creation to validate your business model. This involves exploring and experimenting in real-life to increase the value of the user contributions.

25mins

Go to Market

Dimitri Schuurman

Dimitri Schuurman is Team Lead User Experts at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD in the domain of Living Labs, open innovation, user innovation, and innovation management and has managed over 100 innovation projects.

Henri Jacobs

Technology vs value creation – Henri Jacobs, Forcit

How can you look into the future and create new value for your organization, customers and even society? What are the building blocks of future growth and what role does (digital) technology has in this process? I will start my keynote with a soundboard to make it interactive for you and adapt specific insights based on the soundboard inputs.

25mins

Strategy & Vision - Organisation & People

Henri Jacobs

In a world where time and space has become irrelevant, I like to connect the world as we know it with the virtual reality that is changing the business environment in a dramatic high speed. Ultimately, it is my ambition to create new contexts in whatever form, that have a significant positive impact on humanity.

Beatrice De Mahieu

Collective agility: focus on the masses but priority to the individual – Beatrice de Mahieu, Pimentomap & Virtuology Academy

Organizational transformation, digital agility and innovation integration are key for sustainable success of an organization and its individuals. But this transformational journey takes time, empathy, inspiration and agility to onboard all individuals to adopt a new way of working in a new empowered organization. Bottom up but especially also top down innovation and inspiration are necessary, to meet just in between, and adopt new organizational structures.

25mins

Organisation & People

Beatrice De Mahieu

Béatrice de Mahieu is a Belgian entrepreneur and strategy consultant. AFter several years active in big organizations like Microsoft, Telenet, she co-founded the Pimento Map and the Virtuology Academy in 2013 where she acts as CEO. Passionate about people within the digital transformational journey, she personally focuses on agility adoption of all individuals.

Isabel De Clercq

How does social technology subvert the physical workplace? – Isabel De Clercq, Wolters Kluwer Training

How does social technology subvert the physical workplace? Why does it reshape the relationship between organizations and customers, employers and employees? And what is the link between social technologies and digital transformation?

25mins

Organisation & People

Isabel De Clercq

Trendcatcher – Firestarter – Sparkle Architect. Passionate about the vibrant interaction between people, brands, social technologies and organizational change. Futurist, keynote speaker, author and curator of the book “Social Technologies in Business. Connect – Share – Lead.” Her current focus is on the impact of technology on business, culture and work.

Johan Peeters

Digital Transformation in a professional services firm: opportunities & pitfalls – Johan Peeters, Bofidi

Digital transformation can be an accelerator for strategic and planned organisational change. Use technology to innovate, to transform teams and to transform company culture. Important is to focus first on with WHOM, then on WHY, and ultimately on WHAT. As (digital) transformation is a step by step process, not a revolution, also carefully consider WHEN to do it.

25mins

Johan Peeters

Johan Peeters is CEO en partner bij BOFIDI, een accountants- en adviesorganisatie.Sterke digitalisering is voor BOFIDI de basis voor een strategische organisatie transformatie. BOFIDI streeft ernaar om op die manier administratie voor de ondernemer eenvoudig, transparant en inzichtelijk maken.

Patrick De Pauw

The power of word of mouth in practice – Patrick De Pauw, Social Seeder

With more than 170 organizations using Social Seeder’s word of mouth platform, and with over 8.000 campaigns, discover how to start an ambassador program, run it efficiently & thus creating long lasting efforts for your organization, your co-workers and your fans.

25mins

Go To Market

Patrick De Pauw

Patrick De Pauw is the CEO of Social Seeder. As commercial director in the travel business for over 18 years, he saw the marketing universe changing quickly and discovered the power of word of mouth. 3 years ago he took up the role as CEO of Social Seeder.

Juan Gutierrez Botella

Best practices to deliver great employee and customer experiences – Juan Gutierrez Botella, Avanade

A consistent approach to delivering a great experience is definitely a must. A consistent approach combines both digital and physical experiences. In this session we want to highlight do’s and don’ts based on our experience in working on digital transformation programs throughout different industries and regions.

25mins

Juan Gutierrez Botella

Juan joined Avanade Spain in 2009 as an ERP Service Line Lead and quickly became Spain’s CRM Service Line Lead, becoming Europe Service Line Sales Lead in 2013. Over the past years, he has been the lead for Avanade’s Global Retail Center of Excellence and the Business Applications MU in Spain. Juan holds a degree in business administration and MBA from ESADE.

Georges Ataya

Digital Transformation Implementation – Georges Ataya – Solvay Brussels School, and ICTC.Eu

Senior management and implementation teams struggle in implementing business transformation due to absence of mastery of three essential practices. Professor Georges Ataya shall present the importance of adequate management of strategy, architecture and program delivery. He shall highlight methods and real life examples with hurdles and solutions.

25mins

Georges Ataya

Jo Caudron

KEYNOTE – Duval Union Consulting, Jo Caudron

25mins

Go to market

Jo Caudron

Lieven Van de Walle

Guide your workspace through the perfect storm – Lieven Van de Walle, Uptime Group

Everything changes due to new technologies, even the way we work. But are you prepared for changes within your company? Is your company ready to adapt to new trends that are coming or will it fall behind? During this brief session, we will show you how you can get your company back on track and secure for today and the future.

 

25mins

Organization & People - Technology & Data

Lieven Van de Walle

Lieven Van de Walle is one of the Uptime Group’s most senior Field Experts with a mission statement to continuously improve the way people work today. Throughout his career Lieven has encountered numerous companies struggling to offer an end to end solution that enables users to be productive while maintaining the highest degree of security regardless of their device and location.

Timo Elliott

Live Business Beyond Tomorrow -Timo Elliott, SAP

New technology breakthroughs such as artificial intelligence are enabling live businesses that anticipate, simulate, and innovate new opportunities on the fly -- creating the future instead of just reporting the past. Join this session to hear how organizations like yours are moving from today’s islands of innovation to the connected digital platforms of tomorrow.

25mins

Vision & Strategy

Timo Elliott

Timo Elliott is an Innovation Evangelist for SAP, working closely with organizations around the globe on the real-world impacts of digital transformation. He is a popular conference speaker and writes regularly for publications such as Forbes, ZDNet, The Guardian, and Digitalist Magazine

Antoine Smets

Your digital transformation in the API Economy, the enco.io case study – Antoine Smets, Proximus Spearit

Companies are confronted with an uncertain, complex and ambiguous new reality. This pushes them to rethink their digital strategy and move into new business models. During this session we will present to you how open platforms can support companies in this transformation. We will also share the lessons learned building such a platform and ecosystem.

25mins

Vision & Strategy

Antoine Smets

Antoine Smets is a strategy and innovation consultant for the Proximus Enterprise Business Unit. In this role he is deeply involved in many digital transformation initiatives within Proximus and with partners. Passionate about building, incubating and scaling disruptive digital businesses.

Kurt Van Hoecke

Digital transformation applied, (y)our way to IT robotics – Kurt Van Hoecke, Inovativ BE

The cloud is flexible, agile, cost effective…all not making sense for your ITSM environment ? Let us review the approach of a team that has done the basics, learned to automate and translated this experience into business valuable service delivery and operations. During this session we want to take you on a tour which is located at the intersection of software engineering, technology operations and quality assurance. Changing the way of working can be a bit daunting at first, but it’s a requirement to make the cloud flexible, agile and cost effective for you.

25mins

Vision & Strategy

Kurt Van Hoecke

Kurt Van Hoecke is active in the IT business for +15 years. He started as a system engineer and worked for different companies as consultant. He is the founder of inovativ Belgium and I&O Factory. The technology area where Kurt is working on has grown from data center management to Microsoft cloud consultancy and cloud service automation. Kurt is honored with the Microsoft Most Valuable Professional award for 5 years and is co-author of 4 books around IT Service Management and automation tooling.

Mathilde le Taillandier

Connect the Marketing Data Dots: A Journey from Complexity to Agility – Mathilde le Taillandier, Informatica

Being a marketer these days means navigating a very complex reality of unpredictable purchase journeys and exploding marketing technology landscape. In a digital world, data is gold, but how leverage it when it is fragmented? How understand customer interactions? Hear how the Marketing Data Lake helped us connect the dots and reveal an integrated view of customer data across marketing applications.

25mins

Data & Technology

Mathilde le Taillandier

BtoB Marketing Leader for 17 years, Mathilde has worked for greatest leaders in Data Management, Middleware and Application Business. Data Driven, her mission is to improve marketing efficiency, optimize investments, and build a multichannel strategy, to create and accelerate demand for Informatica.

Crowd Engagement: How Brands, Cities & Finance are transforming through the power of the crowd – Fanuel Dewever, Crowd Architects

30mins

Carole Lamarque

KEYNOTE: Influencers on the breakout – Carole Lamarque, Duval Union

Influencer marketing is trending, even Google Trends gave it the label ‘Breakout’, which means that lately the worldwide interest in Influencer Marketing has increased with over 5000%. But not all the information you find online is relevant. What works in America doesn’t necessarily work in Europe. We provide you with a canvas that will help you sell influencer marketing to internal stakeholders.

25mins

Go to market

Carole Lamarque

Go-to-Market expert with a long track record in opening new, disruptive markets (Telenet Yelo), target new segments, launching innovations and new technologies (Energy/Electrabel, ENI, Telecom/Proximus, Retail/Zalando), sharing knowledge with clients.

Lana Khoury, Pol Robeys & Wim Tuts

WORKSHOP: Darwin’s evolutionary sprint – A game of digital disruption – CGI (40p max.)

WHAT: A game of disruption leveraging Darwin’s theory of evolution and what happens when Darwin meets Digital. HOW: Via teams, you’ll experience how the collaboration of your different backgrounds come together to figure out how to adapt the value streams of your company. WHY: Taking the art of the possible and making it tangible.

 

25mins

Vision & Strategy

Lana Khoury, Pol Robeys & Wim Tuts

Different yet alike, industry experts Lana, Pol and Wim are bringing together their passion for digital. They are active in IT and business consulting for many years and are the driving force behind the Digital Transformation community at CGI. Their mission is to help clients embark on their digital transformation journeys and to build digital enterprises centered on the needs of their customers.

Carine Lucas

Corporate venturing: how to make the most of corporate – startup collaboration – Carine Lucas, Agoria

In a world where the pace of innovation keeps accelerating and no single organisation carries all the necessary knowledge and talent to keep up with it, cooperation between corporates and startups/scaleups offers interesting possibilities. But to cooperate successfully cultural, organizational and other barriers need to be overcome. What are the possibilities and pitfalls of different approaches? And what kind of cooperation do you pick under what circumstances? How do you measure success? Come and discover the growing ecosystem of corporate venturing.

25mins

Vision & Strategy

Carine Lucas

After getting a PhD in computer science, Carine Lucas spent years advising research and innovation projects. Over the years the focus shifted from technological innovation to business and social innovation and the challenge how to create and capture value through digital products and services. At Agoria, she advises companies on digital and business model innovation, mainly focusing on scaling digital businesses and corporate venturing.

Davy Verhulst & Izzy van Aelst

When your digital transformation impacts the complete eco-system – Davy Verhulst & Izzy van Aelst, Dicitas

A digital transformation is a challenge on its own within a company. The impact company wide. You can't limit yourself to digital window dressing. When you decide to improve the consumer journey using the digital solutions in a market where intermediaries play a dominant role the challenge gets multiplied. Despite the many international examples of des-intermediation the reality is not binary.

25mins

Customer Journey

Davy Verhulst & Izzy van Aelst

Davy Verhulst, managing partner of Dicitas Consulting Belux will be accompanied by Izzy van Aelst, Head of Marketing Delta Lloyd Belgium. Izzy is responsible for Business Development, Business Intelligence, Customer Strategy, Communication , Digital Marketing & Distribution Channel Activation. Prior to joining Delta Lloyd Izzy held various positions in Marketing & Communication in Belgium (e.g. BNP Paribas Fortis) & abroad.. His last challenge was working for international insurer Ageas. He helped their subsidiaries in Italy & Portugal accelerating their Data Analytics & Customer Strategy capabilities.

Nick Boucart

Exponential Services: a Tale of 3 Paradoxes – Nick Boucart, Sirris

Successful digital services have their users raving about them, drive the value of the company behind them to unseen heights and often grow exponentially Exponential services successfully face 3 paradoxes: First, there’s the Software Paradox: while in a digital service it’s all about software, that software in itself has little value, as most of it is available through the Cloud, API’s and Open Source. Then, there’s the paradox of hyper scale and micro care: exponential services combine operating on a large scale, with personalized service. And lastly, there’s the valuation paradox: exponential services are valued way higher than one would do based on their books. In this talk, we’ll explore these paradoxes and share some of the secrets on how exponential services deal with them

25mins

Technology & Data

Nick Boucart

Nick Boucart is a sr technology advisor software engineering and ICT of Sirris. Nick is mentor at various startup programs, likes speaking in public. Nick works with many software companies, often in a CTO role. Product management for online products is what he likes working on most. He’s currently busy writing a book about exponential services.

Meet our Advisory Board

Helping us shaping the final agenda, we proudly announce you our Advisory Board: Jo Caudron (Digital Transformation), Olivier Van Duüren (The Dualarity), Omar Mohout (Antwerp Management School) and Peter Buelens (Brewery of Ideas). They’ll keep a never-sleeping eye on the content presented to you on May 10th!

venue

Mechelen is situated in the heart of Flanders and has a good accessibility. Looking forward welcoming you in Congres - en erfgoedcentrum Lamot!

Van Beethovenstraat 810
2800 Mechelen

Parking Lamot - 50m
Parking Hoogstraat - 400m
Parking Grote Markt- 450m
Parking Kathedraal - 450m

Visit their website

Your visit to Mechelen can be so much more.

52

Digital Solutions

32

speakers

50

Sponsors & Partners

1000

attenders

REGISTER

SPONSORS & PARTNERS

PLATINUM

GOLD

SILVER

START-UP

PARTNERS